Privacy Policy and Cookie Notice — glassboyfactory.com
1. Who we are
This website, glassboyfactory.com, is operated by Qingdao Glassboy Manufacture Co., Ltd., Room 1910–1911, No. 2 Business Building, Qingjian Sun Island, No. 52 Harbin Road, Qingdao, China 266034. You can reach us at mike@glassboy.cn (see section 7).
2. What we collect
This section describes the features the site has today.
a) Server logs. The site is served by a web server (nginx). Web servers typically record technical data such as IP address, browser type, requested pages and timestamps. We keep these logs for about 14 days.
b) Google Analytics 4 (GA4). Where analytics is allowed (see section 3), we use GA4 to understand how the site is used. GA4 sets cookies such as _ga. Google signals and ad personalization signals are turned off in our GA4 setup. Google Analytics keeps user-level and event-level data only for a limited period (2 or 14 months, depending on the retention setting of our Google Analytics account; a standard Google Analytics property cannot keep it longer). Aggregated reports are not affected by this setting.
c) Microsoft Clarity. Where analytics is allowed (see section 3), we use Microsoft Clarity, a page-behaviour analytics tool from Microsoft. It records how visitors use the site, such as pages viewed, clicks, scrolling and mouse movement, and can show this as heatmaps and session recordings. Clarity sets the cookies _clck and _clsk. In the EU, EEA, UK and Switzerland, Clarity is not loaded until you press Accept. Microsoft processes and keeps Clarity data under its own Clarity retention rules (see Microsoft's privacy statement).
d) Inquiry form and business contact. The "Your next collection" form asks for your name, work email, company, destination market and requirements. When you submit the form, we store these details on our server and send a notification to our sales mailbox, so that we can reply to your inquiry and keep in touch about it. If you contact us by email, WhatsApp or WeChat instead, we receive and store what you send. Inquiry and contact data are kept for 24 months by default (see section 6).
e) Email, WhatsApp and WeChat. If you contact us by email, WhatsApp or WeChat, we receive what you send. WhatsApp and WeChat messages are also handled by those services under their own terms.
f) AI assistant. The site has a "Glassboy assistant" (AI product guide) in English, German and Spanish. It is embedded from a chat service at kb.ai666.uk (MaxKB). The chat window shows a notice first and loads only after you press "Start chat", not when the page opens. The messages you type are sent to that service so it can answer. The site states that order details need confirmation from the team.
- Storage: when you use the chat, the conversation (your messages and the assistant's replies), its time, your IP address and any rating you give are stored on our chat server (kb.ai666.uk, built on MaxKB, which we operate). The chat does not ask for your name or email and does not need a login. Our team can read stored conversations.
- Retention: chat conversation logs are kept for up to 180 days.
- AI provider: to write a reply, the text you type, together with relevant passages from our knowledge base, is sent to the DeepSeek API (DeepSeek, model deepseek-v4-flash) for processing. Your chat text may therefore be processed outside your own country. DeepSeek is a service provider outside the EU and the UK, and processing may take place in China or other countries. DeepSeek's own terms and privacy policy apply to its processing. Searching our knowledge base runs on our own server.
- Please do not enter sensitive personal information in the chat.
g) Language selection. The site offers English (default), German and Spanish. Your language choice is kept in your browser's local storage (glassboy-language) and in the page address (?lang=).
h) Search engine notifications (IndexNow). When we publish or update a page, we may tell participating search engines (for example Bing) about the page's public URL through the IndexNow service. The notification contains only the website name, a public key and page URLs. It does not contain visitor data or personal data. The site hosts the public key file so search engines can check the notification.
3. Cookies and consent
Analytics is optional. The site works without it. We use two analytics tools, Google Analytics 4 and Microsoft Clarity, and both follow the choices described here.
How the defaults work
- Visitors in the EU, EEA, UK and Switzerland: analytics is off by default. A cookie banner with Accept and Reject buttons appears. Google Analytics and Microsoft Clarity are not loaded until you press Accept.
- Visitors elsewhere: analytics is on by default. No banner is shown.
- Everyone can change their choice at any time with the "Cookie settings" link in the page footer.
- The site works out your region in your browser, using your device time zone and browser language settings (not your IP address). If the region cannot be determined, analytics is treated as off.
- If your browser sends a "Do Not Track" or Global Privacy Control signal, analytics is treated as off and no banner is shown. You can still choose Accept in "Cookie settings".
- Your choice is saved in your browser's local storage (
xg_consent) for about 12 months. - When analytics is off or you reject it, the site also tries to delete existing analytics cookies (names starting with
_ga,_gid,_gat,_clck,_clsk) from your browser.
Google Consent Mode v2. On every page load, Google's consent signals analytics_storage, ad_storage, ad_user_data and ad_personalization start as "denied". analytics_storage is changed to "granted" only when analytics is allowed (by your choice, or by default outside the regions above). The three advertising signals always stay "denied": we do not use advertising features, and Google signals and ad personalization are switched off in our GA4 setup. The Google tag itself is only loaded when analytics is allowed.
Microsoft Clarity consent. We pass your choice to Clarity through Clarity's consent API (consentv2). Advertising storage is always sent as "denied", and analytics storage follows your choice. The Clarity script is only loaded when analytics is allowed.
| Name | Type | Set by | Purpose | Duration |
|---|---|---|---|---|
_ga |
Cookie | Google Analytics 4 | Tells visitors apart for analytics | 2 years by default (browsers may shorten this; Chrome caps it at about 400 days) |
_ga_<container ID> |
Cookie | Google Analytics 4 | Keeps session state for analytics | 2 years by default (browsers may shorten this; Chrome caps it at about 400 days) |
_clck |
Cookie | Microsoft Clarity | Keeps the Clarity user ID and preferences | 1 year |
_clsk |
Cookie | Microsoft Clarity | Links page views into one Clarity session | 1 day |
xg_consent, xg_consent_t |
Local storage | glassboyfactory.com | Remembers your cookie choice and when you made it | About 12 months |
glassboy-language |
Local storage | glassboyfactory.com | Remembers your language choice | Until you clear your browser storage |
Cookie durations are the defaults documented by Google and Microsoft: _ga and _ga_<container ID> 2 years (browsers may cap this), _clck 1 year, _clsk 1 day. When analytics is allowed, Clarity may also set cookies on Microsoft domains (clarity.ms, bing.com): CLID, MUID, ANONCHK, MR, SM and SRM_B, which Microsoft documents as lasting from the session up to about 13 months, and it keeps a session-storage entry _cltk until you close the tab.
When you press "Start chat", the chat window loads from kb.ai666.uk, which stores the following in your browser to make the chat work: a cookie named mk_file_auth (up to 7 days), local-storage entries (<app>-accessToken, <app>-locale, MaxKB-locale; kept until you clear your browser data) and a session-storage entry (<app>-accessToken; until you close the tab). These items are used only to run the chat.
In our check of this site on 26 October 2026 (home page, without using the chat), no cookies were set before you chose Accept and none were set after you chose Reject, apart from the cookie-choice entries xg_consent and xg_consent_t in local storage. After Accept, only the Google Analytics and Microsoft Clarity items listed above were set.
4. Third parties
- Google (Google Analytics 4): website analytics, where analytics is allowed. Google may process data in countries outside your own. See Google's privacy policy.
- Microsoft (Clarity): page-behaviour analytics, where analytics is allowed. See Microsoft's privacy statement.
- IndexNow and participating search engines: receive page URLs only (see section 2h).
- AI chat service (
kb.ai666.uk, MaxKB, operated by us): stores chat conversations (see sections 2f and 6). - DeepSeek: processes the text of your chat messages to generate replies (see section 2f).
- WhatsApp and WeChat: only if you choose to contact us through them.
- Hosting: We host the site on servers rented from commercial hosting providers. They store the site files, logs and the inquiry data described in this notice for us.
- Email: inquiry notifications are sent from our own mail server (
inq.ai666.uk) to our sales mailbox, which is provided by an email service provider. - International transfers of data: Our service providers are in several countries (for example Google, Microsoft, Cloudflare and DeepSeek), so data you send or generate on this site may be processed outside your own country, including in the United States and China.
We do not sell your personal data.
5. Your rights
Visitors in the EU, EEA and UK. Under the GDPR and the UK GDPR you have the right to:
- ask for access to the personal data we hold about you;
- ask us to correct data that is wrong or incomplete;
- ask us to delete your data;
- ask us to restrict how we use your data;
- object to our use of your data;
- receive your data in a portable format, where this applies; and
- withdraw your consent at any time, for example through "Cookie settings". Withdrawing consent does not affect use of your data before you withdrew it.
You can also complain to your local data protection authority. In the UK this is the Information Commissioner's Office (ico.org.uk).
Legal bases. Where the GDPR or UK GDPR applies, we rely on your consent for analytics cookies and similar technologies, and on our legitimate interests for running and securing the site and answering your messages.
Other regions. Other privacy laws may give you similar rights, for example California privacy law (CCPA/CPRA) or China's Personal Information Protection Law (PIPL).
To use any of these rights, contact us (see section 7). We may need to check who you are before we act on a request.
6. Retention
- Server logs: about 14 days.
- GA4 analytics data: Google Analytics keeps user-level and event-level data only for a limited period (2 or 14 months, depending on the retention setting of our Google Analytics account; a standard Google Analytics property cannot keep it longer). Aggregated reports are not affected.
- Clarity analytics data: Microsoft processes and keeps Clarity data under its own Clarity retention rules (see Microsoft's privacy statement).
- Emails and messages you send us (by email, WhatsApp or WeChat): 24 months by default.
- Inquiries (form submissions) and business contact data: stored; kept for 24 months by default, then deleted or anonymised. They are used to reply to inquiries and for business contact.
- AI chat conversations: stored on our chat server (
kb.ai666.uk) for up to 180 days. - Cookie choice (
xg_consent): about 12 months, or until you clear your browser storage.
7. Contact
For privacy questions or requests:
- Company: Qingdao Glassboy Manufacture Co., Ltd.
- Email: mike@glassboy.cn
- WhatsApp: +86 139 6391 6532 (https://wa.me/8613963916532), as shown on our website
- WeChat: QDglassboy, as shown on our website
- Phone: Mary, +86 137 9195 8063, as shown on our website
- Address: Room 1910–1911, No. 2 Business Building, Qingjian Sun Island, No. 52 Harbin Road, Qingdao, China 266034
8. Last updated
Effective date: 2026-10-26
We may update this notice, for example when we add or remove a tool or if we change how inquiry data is handled. The effective date above shows the latest version.